‎Abuja, Nigeria — The Nigerian Communications Commission (NCC) has acknowledged the recent surge in Quality of Service (QoS) challenges across Abuja, confirming that widespread network outages and service degradation are directly linked to a disruption in diesel supply to critical telecommunication sites. ‎​The NCC revealed that the service impact, which has affected major operators like MTN and Airtel, stems from supply bottlenecks faced by IHS Nigeria Limited, the colocation provider responsible for powering key base stations in the Federal Capital Territory (FCT). ‎​The primary cause of the disruption, according to the Commission, is the activities of the National Oil and Gas Suppliers Association (NOGASA), which has led to service outages across the city. ‎​”The NCC acknowledges the Quality of Service (QoS) challenges being experienced in Abuja… The challenges are a result of the activities of the National Oil and Gas Suppliers Association (NOGASA), which disrupted diesel supplies to sites,” the Commission stated. ‎​Regulator Initiates Dialogue ‎​Recognizing that reliable power is essential for optimal telecommunication services, the NCC has initiated proactive steps to swiftly resolve the crisis. ‎​The Commission confirmed it is actively collaborating with major stakeholders and licensees, including the impacted service providers and NOGASA, to facilitate dialogue and explore sustainable solutions. ‎​”The NCC is actively engaging with relevant stakeholders to address the diesel supply issues,” the statement read, urging all parties to work together to “swiftly remove the diesel supply bottlenecks” affecting critical infrastructure and ensure seamless communication services. ‎​The NCC reaffirmed its commitment to fostering a conducive environment for the growth of telecommunications services and promised to keep the public updated on progress toward restoring full service quality in Abuja. Subscribers were thanked for their understanding and patience during the service disruption.
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